© 2019 by Anna Police Department, City of Anna, Texas

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COMMENDATIONS

AND COMPLAINTS

Police Administration Offices
101 South Powell Parkway
Anna, Texas 75049
Emergency - Dial 911
T 972.924.2848
972.924.3162
policecomments@annatexas.gov
The Anna Police Department administrative offices are open Monday through Friday 8am to 5pm. 
 
To reach on-duty Anna Police officers or supervisors after normal business hours, call the non-emergency dispatch telephone number at 972-547-5350. 
We Welcome Your Feedback

The Anna Police Department is dedicated to providing the best police service possible to all Anna neighbors and visitors.  Employees are carefully selected and trained to provide a high level of service to the community. We welcome and encourage all feedback. If you wish to contact us by email with an inquiry, suggestion or to provide information, and you are not sure who to contact click HERE and check the “police chief” box. 

E M P L O Y E E    C O M M E N D A T I O N S 

Catch us in the act...If you see an Anna Police Department employee (sworn or non-sworn) exhibit outstanding behavior, tell the employee directly, as well as their supervisor and the police chief.

 

Following are suggestions for ways to submit a commendation for an Anna Police Department employee.

 

  • Write a letter to the Anna Police Department employee’s supervisor, or directly to Anna Police Chief. The address is 101 South Powell Parkway-Anna TX 75409. 

  • You can also send an email to us at policecomments@annatexas.gov

  • If you are unsure of the employee’s name and still would like to have a commendation processed, call us at 972-924-2848 and ask to speak with an on-duty supervisor.

    • Describe the employee, if a patrol officer, their vehicle number and/or license plate number to help us identify him/her.

    • List the specific actions or demeanor that impressed you.

    • Commendation letters are logged and placed in the employee’s permanent personnel file.

 

E M P L O Y E E    C O M P L A I N T S

When a citizen has a complaint against an Anna Police Department employee (sworn or non-sworn), the complaint is directed to the department's Internal Affairs Division and/or the Chief. Complaints may be filed at the Anna Police Department located at 101 South Powell Parkway-Anna TX 75409.  Office hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. If the office is closed, you may still file a complaint with any Police Department supervisor, who will then forward your report to the appropriate command level officer.

 

Click the PDF icon at right to review the State of Texas Legislative Requirements for            Complaint Procedures in filing a complaint about a peace officer employed by a law      enforcement agency. 

 

There are three ways to submit a complaint:

  • CALL US – 972-924-2848
    Request to speak with an Internal Affairs Investigator. If one is not available, your call will be returned as soon as one is available.

 

  • WRITE TO US BY GROUND MAIL OR EMAIL
    Send an email to policecomments@annatexas.gov  
    Inbox is checked regularly by investigators. Upon review, you will be contacted acknowledging receipt of your complaint.  Click HERE for an Anna Police Department Complaint Form. 

 

  • VISIT US AT ANNA POLICE HEADQUARTERS
    Come by in person to the Anna Police Department, 101 South Powell Parkway-Anna TX 75409, and explain to the receptionist that you are visiting to file a complaint against an Anna Police Department Employee.

    • Request a complaint form from the receptionist or an on-duty officer.

    • All written complaint forms will be submitted to the Internal Affairs Division.

    • Texas Law requires that all complaints against police officers be in writing and signed by the person making the complaint. A notarized complaint is preferred, but not required.

    • Complaints must be made within 30 days of the incident unless special circumstances exist.

    • The complainant must file the complaint; other persons involved may give statements as witnesses when contacted by an Internal Affairs Investigator.

    • The Internal Affairs Investigator will ensure that a thorough investigation of your complaint is conducted.

    • A police employee must be given a copy of the complaint before any disciplinary action is taken.

    • When the investigation is completed, the complainant will be notified of the results and action taken.

F A L S E    C O M P L A I N T S

Filing a false complaint against a police employee is a violation of the Texas Penal Code, Section 37.02. If a person knowingly and intentionally makes a false statement under oath or swears to the truth of a false statement previously made under oath, a person may be arrested, charged, and if found guilty and may punished by a fine up to $4,000, confinement in jail up to one year, or by both fine and imprisonment.